If you are looking for a new career where you can get coaching and training for a job that’s in demand, we are looking for you!

You may have never thought about plumbing as a career, but it’s a job that pays extremely well! At Mr. Rooter, we love what we do, and we believe in it. It’s not just plumbing to us, but a philosophy applied to every area of our lives. It’s just the plumbing that’s made us famous. Here, at Mr. Rooter Plumbing of Virginia Beach, serving all of South Hampton Roads, we are locally owned and operated, and have a dynamic family oriented atmosphere. We are not just a plumbing company, we deliver the best white glove customer service experience in the industry, a philosophy applied to every area of our lives.

We’ll teach you everything you need to know to get started in a career in this industry. You will be a trained service professional in the plumbing industry! That’s why this is the best general labor job on the planet!

How to Know if You Are a Good Fit:
It can be hard work, long days, indoors and out, and you’ll work in various conditions, but you will be working with a great team, and having fun in the process!

You like working with people.
You like the autonomy of making decisions and solving complex problems.
You are patient and persistent. You like figuring things out and don’t get frustrated easily. You’re willing to take the time to explain things and help people and see something through.
You like working with tools and technology. You’ll need to be familiar with using a variety of different hand tools and power tools. You’ll also work with digital technology such as iPads and software applications.
You aren’t afraid to get dirty. You like working with your hands, and don’t mind dealing with the job’s more challenging and physical aspects. You’ll be dealing with gross discoveries and bad smells, but you’ll work to help homeowners restore safe and functional homes.
You appreciate a great coach.

Here’s What You’ll Be Responsible For:
You will be paired with a more experienced technician during training, on the knowledge and skills involved. You’ll be providing crucial services for our customers’ homes and families. Here are the things you’ll be responsible for:

Communicating with the Customer – You’ll meet customers who contact us to help solve problems in their homes with their water and plumbing systems.
Diagnosing the Issue – Once you thoroughly investigate and diagnose the issue, you’ll offer the homeowner options to solve the problem.
Completing Whole Home Plumbing Inspections – You’ll be offering and conducting whole home plumbing inspections, discovering other or potential issues. No one likes needing to call a plumber, so our customers appreciate our proactive suggestions to solve major problems before they happen.
Providing Repair and Maintenance Services – You’ll be doing things like clearing drains of clogs and other tasks. You’ll tag-team with licensed plumbers on our team who will perform the work only a licensed professional can do.
Following Our Mr. Rooter Process – You’ll follow our proven process, from greeting the customer to collecting payment.

How We Measure Success at Mr. Rooter:
We have a collaborative and competitive team here at Mr. Rooter and keep our eyes on the numbers to ensure we all win. There’s even a physical scoreboard at the office so that we can celebrate the wins.

Offering and Delivering Solutions – We educate our customers thoroughly so that they choose us as the solution. Then, we follow through to take care of their plumbing needs - earlier rather than later.
Quality Workmanship – We make sure we get it done right, the first time.
Operating Efficiently – We stay productive with our time and carefully use materials to avoid waste.
High Customer Satisfaction – We get customer feedback through surveys and Google reviews that we tie back to each service. We are proud to maintain high scores for our brand and our location.

Job Requirements:
The following are the minimum requirements for this position:

Must be able to lift at least 35 lbs., bend, stoop, crawl into confined spaces, and work at heights or under structures.
Must be willing to complete a background check and drug screening.
Must have a valid driver’s license and be insurable – you’ll be driving our company vehicle.
Must be at least 18 years of age and eligible to work in Virginia
High School Diploma or GED required

How We Take Care of Our Team Members:

Paid Training
Paid Vacation and Sick
Healthcare
401k Program
Team events
Monthly contests and bonus opportunities
Employee of the year/quarter

After the initial apprentice training period, you will be eligible to earn generous commissions based on your overall performance. At Mr. Rooter, we value helping our team members build long-lasting careers in the plumbing industry, starting from general labor positions all the way to our licensed plumbers.

If you’re ready to join our talented & enthusiastic team that shows up ready to crush goals, it is time to take the next step! APPLY TODAY!

Compensation: $12.00 - $18.00 per hour

Plumbing isn’t just about leaks, pipes, and gaskets. It’s about people. Not just the people we help by providing quality plumbing services, but also the professionals doing those services themselves. Mr. Rooter Plumbing franchisees will treat you with the same respect and integrity that they treat their own friends and family, because at the end of the day, you can’t serve customers well without a happy, motivated, and committed team. Creating a culture with an exemplary work ethic is just as important as plumbing, and it’s part of everything Mr. Rooter Plumbing does.

*All independently owned and operated franchised businesses operate under the service brands’ marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Mr. Rooter Plumbing® franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.

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