- 401(k)
- Bonus based on performance
- Company parties
- Competitive salary
- Employee discounts
- Free uniforms
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
Are you looking for a dynamic position with a fun, family oriented, local company? This is your chance to join a fast-paced, growing company with an excellent track record in the area, in one of our most critical roles! We are looking for only the best candidates to join our team.
- You like working with people. You’ll be the face of our company and will interact with homeowners daily. Plus, you’ll be part of the team here at Mr. Rooter.
- You like the autonomy of making decisions and solving complex problems. After an initial on-boarding period, you’ll be in your own company supplied van. You’ll make your own calls, helping homeowners and small businesses determine the best solution for their plumbing problems.
- You are patient and persistent. You like figuring things out and don’t get frustrated easily. You’re willing to take the time to explain things and help people and see something through.
- You like working with tools and technology. You’ll need to be familiar with using a variety of different hand tools and power tools. You’ll also work with digital technology such as iPads and software applications.
- You aren’t afraid to get dirty. You like working with your hands, and don’t mind dealing with the job’s more challenging and physical aspects. You’ll be dealing with gross discoveries and bad smells, but you’ll work to help homeowners restore safe and functional homes.
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You appreciate a great coach. At Mr. Rooter, we give our employees the training and coaching they need every day.
- Communicating with the Customer – You’ll meet customers who contact us to help solve problems in their homes with their water and plumbing systems.
- Diagnosing the Issue – Once you thoroughly investigate and diagnose the issue, you’ll offer the homeowner options to solve the problem. Identify proper materials and price needed to perform the work.
- Completing Whole Home Plumbing Inspections – You’ll be offering and conducting whole home plumbing inspections, discovering other or potential issues. No one likes needing to call a plumber, so our customers appreciate our proactive suggestions to solve major problems before they happen.
- Providing Repair and Maintenance Services – From clearing drains to installing, repairing, and maintaining complex plumbing systems in both residential and commercial environments.
- Following Our Mr. Rooter Process – You’ll follow our proven process, from greeting the customer to collecting payment.
- Offering and Delivering Solutions – We educate our customers thoroughly so that they choose us as the solution. Then, we follow through to take care of their plumbing needs - earlier rather than later.
- Quality Workmanship – We make sure we get it done right, the first time.
- Operating Efficiently – We stay productive with our time and carefully use materials to avoid waste.
- High Customer Satisfaction – We get customer feedback through surveys and Google reviews that we tie back to each service. We are proud to maintain high scores for our brand and our location.
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Core Values - We believe in hiring the best people with the best values, and hiring our future leaders.
- Must be able to lift at least 35 lbs., bend, stoop, crawl into confined spaces, and work at heights or under structures.
- Must be willing to complete a background check and drug screening.
- Must have a valid driver’s license and be insurable – you’ll be driving our company vehicle.
- Must be at least 18 years of age and eligible to work in Virginia
- Must have your own hand tools and basic plumbing equipment
- Must understand plumbing systems, be able to diagnose and repair these systems
- Must have a minimum of seven - ten years dedicated experience in the plumbing trade
- Senior level with commercial experience desired
- Paid Training
- Paid Vacation and Sick
- Healthcare
- 401k Program
- Team events
- Monthly bonuses, and contests
- Employee of the year/quarter
Plumbing isn’t just about leaks, pipes, and gaskets. It’s about people. Not just the people we help by providing quality plumbing services, but also the professionals doing those services themselves. Mr. Rooter Plumbing franchisees will treat you with the same respect and integrity that they treat their own friends and family, because at the end of the day, you can’t serve customers well without a happy, motivated, and committed team. Creating a culture with an exemplary work ethic is just as important as plumbing, and it’s part of everything Mr. Rooter Plumbing does.
*All independently owned and operated franchised businesses operate under the service brands’ marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Mr. Rooter Plumbing® franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.
(if you already have a resume on Indeed)